Privacy Policy
Last Updated: January 1, 2025
Overview
At Fintell, we value your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, and safeguard data when you use our platform, website, and related services.
By using Fintell, you agree to the practices described in this Policy.
Information We Collect
Information You Provide
We may collect information you provide directly, including:
Name and email address
Company and billing information
Account credentials
Financial preferences and workspace settings
Support requests and communications
Financial & Transaction Data
When connected through supported integrations such as Plaid, we may access:
Transaction history
Merchant and payment details
Expense and invoice data
Budget and spending insights
Fintell does not store raw banking credentials.
Automatically Collected Information
We automatically collect limited technical information, including:
IP address and browser type
Device and operating system information
Usage activity and analytics
Error logs and performance diagnostics
How We Use Information
We use the collected information to:
Provide and improve Fintell services
Process transactions and manage accounts
Generate analytics and AI-powered insights
Detect fraud and maintain platform security
Communicate important updates and notifications
Comply with legal obligations
We never sell your personal or financial data.
Data Sharing
We only share information when necessary to operate our services, including with:
Trusted infrastructure and payment providers
Financial integration partners such as Plaid
Legal authorities when required by law
Successors in the event of a merger or acquisition
All third-party providers are required to maintain appropriate security and confidentiality standards.
Data Retention
We retain information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
After account termination:
Personal data may be deleted or anonymized
Certain financial records may be retained where legally required
Backup data is removed on a rolling basis
Security
Fintell uses industry-standard safeguards to protect your information, including:
AES-256 encryption
TLS-secured data transmission
Role-based access controls
Multi-factor authentication
Continuous monitoring and security testing
While we take strong precautions, no system can guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Export your data
Object to certain processing activities
To exercise these rights, contact us at privacy@fintell.com.
Cookies & Analytics
Fintell uses cookies and similar technologies to:
Maintain secure sessions
Analyze usage patterns
Improve performance and user experience
You can manage cookies through your browser settings.
Third-Party Services
Fintell may integrate with third-party services including Plaid, Stripe, Slack, QuickBooks, and Xero. Their use is governed by their own privacy policies.
International Transfers
Your information may be processed in countries where our infrastructure or service providers operate, including the United States. We use appropriate safeguards for international data transfers where required.
Policy Updates
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or via email.
Continued use of Fintell after updates become effective constitutes acceptance of the revised Policy.
Contact Us
Fintell Technologies, Inc.
228 Park Ave S, Suite 1200
New York, NY 10003
United States
Email: privacy@fintell.com
